The owner and operator of this website is the company, trading under the name Eliz.com.gr.

1. Introduction

For any questions, queries, or clarifications regarding these terms and conditions of this agreement, or for comments and complaints about our website, please contact us at [email protected] or call +30 212 213 6455.

Before using this website and the services provided through it, users/visitors are requested to read and comply with the following terms and conditions (hereafter “Terms”) governing the use of our online store and the websites contained within, which bind all visitors and users. By choosing to register as a member of this site or by using it as an unregistered visitor, the user/visitor automatically accepts these Terms. The use of our online store and the services we offer requires unconditional acceptance of these Terms by the users/visitors. If any user/visitor disagrees with these Terms, they are requested not to use this website.

Each user/visitor uses this website at their own exclusive risk. The content cannot be considered as providing advice or direct or indirect encouragement to users/visitors to perform any action.

Eliz.com.gr reserves the right to unilaterally revise, modify, or abolish these Terms at any time and without prior notice, at its sole discretion, while updating this text with any changes or additions. Eliz.com.gr also reserves the right to establish specific terms of use, which are considered as a whole with these general Terms of use. In case of a conflict, the specific terms of use prevail. The invalidity of any of these Terms does not affect the validity of the remaining terms. The non-exercise by Eliz.com.gr of its rights arising from these Terms does not imply a waiver of these rights nor does it imply a silent abolition of any Term. Eliz.com.gr is not liable for breaches of these Terms due to reasons of force majeure, such as indicative earthquakes, fires, floods, extreme weather conditions, strikes, etc.

2. General

Eliz.com.gr strives to maintain and ensure the availability of the website and its content. Regardless of these efforts, the availability of this website depends on various factors such as the technical equipment of users, the number of users trying to connect simultaneously to this website or the internet, etc. Eliz.com.gr also reserves the right to maintain the website even if this results in its temporary suspension for a period of time.

The use of this website must be exclusively for lawful purposes and in a manner that does not impede its use by third parties. Visitors/users are obliged to use it according to the law, good morals, and these Terms, and not to act or omit to act in ways that could cause damage or malfunction to this website or affect or endanger the provision of services from the Eliz.com.gr online store through it.

This website and the services offered through it are intended solely for adults. Minors are prohibited from using or visiting it and from entering into transactions. Eliz.com.gr bears no responsibility for any possible visit to this website and its use by minors, as it cannot check the identity of incoming users/visitors.

Eliz.com.gr reserves the right at any time and without prior notice to change the nature and content of this website, as well as to suspend or permanently discontinue its operation. The operation of this website may also be suspended, interrupted, or obstructed for reasons beyond the control or will of the Eliz.com.gr online store.

Eliz.com.gr makes every possible effort to ensure the accuracy, completeness, validity, and clarity of the information and general content of this website. However, Eliz.com.gr does not guarantee or take responsibility for the security and content of the website. Users/visitors of this website accept the inability of Eliz.com.gr to control all its content and the services offered through it. Furthermore, Eliz.com.gr does not guarantee that the use by users/visitors of the website, information, data, or materials contained in its content does not infringe on third-party rights.

3. Disclaimer and Limitation of Liability

Eliz.com.gr is not liable for side effects and damages from the use of ordered products due to incorrect product selection by the user, careless or incorrect use of the products, or the manufacturer’s fault, such as negligence in manufacturing, incomplete information or instructions accompanying the products, quality of construction, safety of materials, and actual defects. Our liability in the case of a defective product is limited to the obligation to replace it, provided the conditions for product returns are met.

Eliz.com.gr is not responsible for shortages in product availability due to force majeure, weather conditions, fire, strikes by suppliers, illegal actions of third parties, and general reasons not attributable to Eliz.com.gr’s fault.

Users/visitors who do not trust Eliz.com.gr are advised not to visit or use this website or the services offered through it. Additionally, users/visitors are advised to use software for virus protection, Trojan horses, time bombs, or other harmful programs and elements.

Eliz.com.gr provides the content (e.g., information, names, photos, depictions, etc.), products, and services available through this website “as is,” without any warranty, express or implied. Additionally, Eliz.com.gr does not guarantee that the content of this website and the quality of services provided through it will meet the needs, requirements, and expectations of users/visitors. Any direct, consequential, incidental, indirect, or compensatory damages arising from access to this website or its use do not create any liability for Eliz.com.gr, its executives, employees, or partners.

Eliz.com.gr is not liable for any temporary or permanent inability to provide its services and for delays in accepting and executing orders and delivering ordered products due to reasons not attributable to its fault, such as force majeure, extreme weather conditions, natural disasters, emergencies, strikes, fires, malfunctions of cooperating courier companies, accidental deterioration or destruction of products before delivery to the user and after they have been dispatched, illegal interventions of the counterparty or third parties, malfunction of the Internet Payment Processing Provider (Bank) or the hosting service provider (Host Provider) or the Internet Service Provider (ISP) or the access service provider (Access Provider) or the user’s terminal equipment, incorrect provision of data by the user and generally for any incident that impedes the smooth fulfillment of its contractual obligations. The Company’s liability is limited to its contractual obligations to the consumer and it will make every possible effort to fulfill them within a reasonable timeframe.

Eliz.com.gr is not liable for poor condition of delivered products if this is not due to inadequate storage of the products by the Eliz.com.gr online store, and provided all preventive measures that Eliz.com.gr was obliged to take were taken.

The information and advice provided by the experienced partners of our online store regarding candle use safety are offered solely for information purposes and do not in any way replace professional advice or instructions from certified safety experts. The advice and information provided in response to user inquiries from this website are absolutely valid and reliable, but are subject to the accuracy, completeness, and truthfulness of the information provided by the user regarding the issue that concerns them, the characteristics of which (information) we are not in a position, nor obliged to confirm. In case of providing false, inaccurate, and/or incomplete information by the user, our Company is exempt from responsibility for the validity of the advice provided to the user and from liability for any damage to the user from information or advice unsuitable for their needs.

Eliz.com.gr is in no way responsible for any legal (civil and/or criminal) claims, nor for any damage (positive, special, or consequential, which, indicatively and not restrictively, alternatively or cumulatively consists of lost profits, data, lost profits, monetary satisfaction, etc.) arising for users/visitors of this website or for third parties, from a cause related to the operation or non-operation and/or use of the website and/or inability to provide services and/or information available through it and/or from unauthorized interventions of third parties in products or/and services or/and information available through it. Also, the Eliz.com.gr electronic site bears no responsibility for any damage or harm, or contamination by electronic viruses or/and other harmful programs, to the electronic computer or other electronic means used by a user/visitor to access this website, nor is it responsible for damage related to inability to execute, error, omission, interruption, defect, delay in operation or transmission, or system line drop, etc.

This website, in order to facilitate and serve its users/visitors, may provide, among other things, connection through links or otherwise known as hyperlinks or advertising banners, to websites and online locations of third parties, for whose content, privacy policy, security policy, completeness, and quality of services, or their terms of use, Eliz.com.gr cannot guarantee nor is it responsible. Connection to these websites and online locations is made at the exclusive responsibility of each user/visitor. The above third-party providers of these websites and online locations have full (civil and criminal) responsibility for the security, legality, and validity of the content of their websites and online locations, excluding any liability of Eliz.com.gr, such as indicatively liability for intellectual property rights or any other rights of third parties. Consequently, users/visitors are required to directly address the above third-party providers for anything arising from their visit or use of their websites and online locations. Despite the fact that users/visitors of this website accept that Eliz.com.gr is neither obliged nor in a position to check the security and content of both websites and online locations as well as third-party services to which it provides access, it nevertheless reserves the right at any time to remove, modify or discontinue any third-party service or connection to third-party websites and online locations, if it considers that the law or these Terms are threatened or violated.

4. Visitor/User Obligations

Visitors/users are required to comply with all relevant Greek, European, and International laws and regulations, including, but not limited to, the laws concerning the transmission of technical data from Greece to third countries through the Internet. Additionally, they must use this website according to the law, good morals, and these Terms. Visitors/users are required not to use this website for posting, sending by email, or transmitting by other means any content that is illegal, harmful, threatening, offensive, annoying, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic, or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted according to the law or contractual or managerial relations (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relations or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright, or other proprietary rights, contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or limit the operation of any software or computer equipment, intentionally or unintentionally violates applicable Greek and EU legislation and its provisions, may interfere, damage, or endanger the operation of the Eliz.com.gr services or content.

Also, users are required not to adversely affect the network security of Eliz.com.gr, not to prevent any user from accessing this website, not to employ any procedure that may put a disproportionate load on the system, and not to engage in acts that may threaten, disrupt or compromise the services of Eliz.com.gr.

5. Intellectual Property Rights

This website and its content, including but not limited to texts, graphics, photographs, designs, drawings, videos, sounds, animations, programs, and the general presentation of this website, are the property of Eliz.com.gr and are protected by Greek, European, and international laws on the protection of intellectual property rights. Any copying, reproduction, transmission, distribution, dissemination, or other use of the content in any way or by any means, in whole or in part, for commercial or other purposes, without the prior written consent of Eliz.com.gr is prohibited.

The distinctive features, logos, trademarks, graphics, and product names that appear on this website are the property of Eliz.com.gr or third parties and are protected by Greek, European, and international laws on the protection of intellectual property rights. Their appearance on this website should not be construed as a transfer or grant of a license or right to use them.

6. Personal Data

The management and protection of personal data of the user/visitor of this website are governed by the terms of this section, the relevant provisions of Greek law (Law 2472/1997, as supplemented by the decisions of the Chairman of the Commission for the Protection of Personal Data, Presidential Decree 207/1998, and Article 8 of Law 2819/2000), the relevant provisions of European law (Directives 95/46/EC and 97/66/EC), and Regulation (EU) 2016/679 (GDPR) on the protection of individuals regarding the processing of personal data and the free movement of such data, as well as the relevant decisions of the Hellenic Data Protection Authority (HDPA).

Eliz.com.gr may collect and process personal data of users/visitors of this website only when they voluntarily provide them to achieve the purpose of the services provided through this website. Eliz.com.gr is committed to ensuring that the collection and processing of personal data is conducted in a lawful, fair, and transparent manner, and only for specific, explicit, and legitimate purposes. The collection and processing of personal data will be limited to what is necessary in relation to the purposes for which they are processed.

The collection and processing of personal data are carried out in compliance with the principles of data minimization, accuracy, storage limitation, integrity, confidentiality, and accountability. Eliz.com.gr is committed to taking all appropriate technical and organizational measures to protect the personal data of users/visitors from unauthorized access, disclosure, alteration, or destruction.

Eliz.com.gr will retain personal data for as long as necessary to fulfill the purposes for which they were collected and processed, or as required by applicable laws and regulations. Users/visitors have the right to access their personal data, request their correction or deletion, restrict or object to their processing, and withdraw their consent at any time, without affecting the lawfulness of the processing based on the consent before its withdrawal. Users/visitors can exercise their rights by contacting Eliz.com.gr at [email protected].

7. Cookies

Eliz.com.gr uses cookies to improve the functionality of this website and the user experience. Cookies are small text files stored on the user’s device when visiting this website. They are used to remember the user’s preferences and actions, provide personalized content and advertisements, and analyze website traffic. Users/visitors can manage and delete cookies through their browser settings. However, disabling cookies may affect the functionality and user experience of this website.

8. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with Greek law. Any dispute arising from or in connection with these Terms, the use of this website, or the services provided through it, shall be subject to the exclusive jurisdiction of the competent courts of Athens, Greece.

9. Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Any failure by Eliz.com.gr to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms constitute the entire agreement between the user/visitor and Eliz.com.gr regarding the use of this website and the services provided through it.

10. Contact Information

For any questions, queries, or clarifications regarding these terms and conditions, or for comments and complaints about our website, please contact us at:

Email: [email protected]
Phone: +30 212 213 6455

Eliz.com.gr reserves the right to update these terms and conditions at any time without prior notice. Users/visitors are encouraged to review these terms and conditions periodically for any changes or updates.